ASAP Aquatics, LLC
When looking for a vendor to update our database that was assembled over many years of self taught developing there was much concern if it could be resurrected from the duct tape and chicken wire holding it together.
We chose eXcelisys because they took time to understand not only our database but how it was used in the business and what we actually do. We spent a lot of time discussing daily operations and they genuinely wanted to make the database solution work for us, not create a cookie cutter solution.
Outside the difficulties of sifting through the unorganized database we presented, we also relied heavily on third party synchronization for the database. They studied the synchronization software, consulted with the programmers when necessary and were able to seamlessly incorporate and actually improve the efficiency of the synchronization process across all our mobile devices.
After completing a rebuild of our database there were only a couple minor bugs and they were fixed almost as fast as we could post them. The process went so smoothly we decided to proceed with making data available online for our clients.
The design of a website, adding a secure client side with multiple levels of login and incorporating the syncing process was very complicated but again they excelled and diligently worked out any bugs that popped up. The database is an absolute necessity for our day to day operations and it has been solidly improved by eXcelisys. After their website update services, the rewards have been profound and have allowed us a new level of creative thinking and service to our clients is now fast and direct.
Collaborating primarily online and via phone was a new experience. A good experience. It allowed everyone to focus and keep track of complexities and progress. It also allowed a terrific group of specialists to be brought together from great distances to produce a very professional, structured, yet fun team. They really feel like an extension of our business. If we could think it up they could make it happen.