Doctor Flue inc.®
This is pretty early in our relationship, and I hope my feelings don’t differ later in the game. At first impression, Doctor Flue inc.® will benefit from the experience that eXcelisys brings to our project. I (Kevon R Binder) will benefit with this, as I finally have a project manager that knows he is the project manager! If there is a way that I can help at least ONE other company, not make the same mistake I had made a year ago, [hiring a small, private developer] I would jump at the opportunity to educate them. – Because at the end of the day, it IS about educating your client, and holding their hand as needed. There is a massive amount of trust needed to start this type of relationship, unfortunately, some people have no integrity, and will take advantage of you. Coming from a bad previous relationship, I was very cautious. I was never pushed for a decision by eXcelisys, however I never doubted I would hear from Rick again. As I told him several times during our courtship, he [Rick] is great at what he does. It is obvious that he can keep eXcelisys busy! Rob [Developer] has been outstanding! His level of comprehension for my needs has my very confident! Accidents happen, and we’ve had one small one. However instead of excuses, I received a call from Rob, stating there is no charge, and that he had overlooked something! Complete honesty, and responsibility for the mistake! While this shouldn’t be a shock, it was, and a pleasant one. I’m glad to see we are with a company that cares about what they are doing, and understands the importance of keeping a business in production!